Legal
Privacy policy
Effective August 7, 2026
Overview
Shortmade helps you create short videos. This policy explains what information we collect, how we use it, and the choices available to you when you use our website and studio.
Information we collect
We collect account information you provide, such as your email address, billing details handled by our payment provider, project content, and support messages. We also receive basic device, log, and usage information needed to operate and secure the service.
How we use information
We use information to provide and improve Shortmade, process payments, generate your requested content, prevent abuse, communicate about your account, and meet legal obligations. We do not sell your personal information.
Your content
We process prompts, scripts, uploads, and project settings to provide the features you request. We do not use private project content to advertise to you. Keep backups of important source files, and do not upload material you do not have permission to use.
Sharing and retention
We share information with service providers that help us host, process payments, deliver generation features, and provide support. We retain information while your account is active and as needed for security, accounting, dispute resolution, and legal requirements.
Your choices
You may update account information, request account deletion, or contact us about privacy questions at privacy@shortmade.com. Some information may remain where required by law or needed to protect the service.
Contact
For privacy questions, contact privacy@shortmade.com. This policy may be updated as Shortmade develops; the effective date above will change when material updates are made.